Get in Touch With Us
Got a question about something you've read on Non Gamstop Casinos, spotted an error, or want to suggest a brand we haven't covered yet? This page explains how to reach us and what we can help with.
Why Get in Touch
We cover a fast-moving corner of the gambling world. New non Gamstop casinos launch regularly, welcome offers change, and payment methods come and go. If you think something on the site is out of date, unclear, or worth a second look, we want to know. We also hear from readers who are simply trying to understand how casinos not on Gamstop work, what protections apply, or how our ratings are put together — all of that is welcome here too.
What This Page Can and Can't Help With
Below are the kinds of messages we're set up to handle, and a few we can't.
- Site feedback and corrections — flag anything inaccurate, outdated, or confusing across our reviews and guides, including our list of trusted non Gamstop casinos.
- Questions about how we rate and rank — if you want more detail on why a site sits where it does, or how we assess welcome offers, payment options or licensing, ask us directly.
- Suggestions for coverage — think we've missed a relevant brand, payment method, or topic worth writing about? Let us know what you'd like to see.
- General enquiries about the site — questions about how Non Gamstop Casinos operates, how we're funded, or how to use the information here.
We are not a betting operator, and we cannot process deposits, withdrawals, account verification or complaints tied to a specific casino. Those matters have to go through the casino itself, or, where relevant, its own customer support and licensing body. Similarly, we cannot manage or reverse a Gamstop self-exclusion on your behalf — that has to be done directly through the Gamstop service or the individual casino you're dealing with.
How to Reach Us
Email remains the most reliable route. We read every message that comes in, and a genuine person reviews it before replying — we don't rely on automated responses to stand in for a proper answer. Whenever you write to us, a short note on the nature of your enquiry helps us route it to the right person and reply faster.
We aim to respond within a couple of working days. During particularly busy periods — around new casino launches or major bonus updates, for example — it may take a little longer, and we appreciate your patience.
Before You Write to Us
A few quick checks can save time on both sides:
- If your question relates to a specific brand's bonus terms, wagering requirements or payment limits, check the offer details shown alongside that listing first — material conditions are always stated next to the offer itself.
- If you're asking about eligibility or how gambling regulation applies to you personally, bear in mind our content is general information rather than individual advice.
- If your enquiry concerns Gamstop, self-exclusion, or wanting support around your gambling, it's worth saying so clearly in your message so we can point you towards the right independent resources.
Our Approach to Accuracy
We keep our reviews and guides updated as offers, licensing details and payment options change, and reader feedback plays a genuine part in that process. If something we've published affected your decision-making in a way that turned out to be wrong, tell us — we'd rather correct it than leave it standing.
Thank you for taking the time to reach out. Whether it's a correction, a question, or a suggestion for what we cover next, every message gets read by someone who can actually act on it.
You must be 18 or over to use any service referenced on this site.